australian benchmark initiative

Finance benchmarks and better practice

KEEP IN TOUCH: 2018 study

The 2017 results have been published, and the 2018 study will be launched later in the year.  If you would like us to keep in touch, please complete the below.

Benchmark metrics

Along with a range of qualitative information in relation to process attributes, a range of metrics are collected and analysed.   The Australian Benchmark Initiative has attempted to choose a straightforward set of metrics that would be easily understood across the broad range of participants.

For each metric quartile measures will be provided (bottom, median, top) for the following:

Purchase to Pay

1. Full Time Equivalents (FTEs)
2. Average gross salary
3. Invoices processed per FTE
4. Purchase Order penetration
5. Purchase Orders after the event (%)
6. Matching tolerance ($ and %)
7. Payment cycles (#)
8. Standard payment terms


1. Full Time Equivalents (FTEs)
2. Average gross salary
3. Payruns per pay cycle type

4. Headcount processed per pay cycle
5. Timesheets processed per pay cycle
6. Percentage of "out of cycle" payments


1. Full Time Equivalents (FTEs)
2. Average gross salary
3. Active customer accounts managed per FTE
4. Days Sales Outstanding (DSO)

5. Percentage of debtors > 60 days
6. Remittances processed per FTE
7. Payment types (electronic/cash)
8. Standard trading terms

Chartered Magazine article

Chartered Magazine, in their April 2014 edition ran an article on the Australian Benchmark Initiative.   That article can be downloaded here.